Phone Banking Numbers

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Phone Banking Numbers

Overview

At IDBI Bank, we always endeavor to raise the bar to meet the rising requirements of our customers, by providing quality services to suit their varied banking needs. IDBI Bank phone banking service is yet another technology and customer centric step in that direction.

Phone Banking is a telephone banking service that gives information about your accounts on a 24 *7 basis from anywhere, at any time. IDBI Bank Phone banking service can be availed through the IVR (Interactive Voice Response) or manual assistance through Phone banking Executives by calling our toll free numbers 18002094324 or 1800221070 & chargeable number 02267719100.

Self Service Options
Marathi
Gujrati
Punjabi
Bangali
Tamil
Malyalam
Assamiya
Oriya
Telugu
Kannada

IVR mode is a self-service option for customers to access their Banking account details after authentication with Customer ID and Telephone Personal Identification Number (T-PIN) or Debit Card Number & ATM PIN to access various services on their account or give requests without having to visit the branch. If the customer chooses manual assistance, he is connected to a phone banker and is required to answer certain verification questions in order to get his account details. Account holder’s verification is mandatory to ascertain the authenticity of the customer as well as for the security of the account.

Phone Banking Numbers

Toll-Free Numbers

Contactable from Most Mobile and Landline Operators

  • 1800-209-4324

  • 1800-22-1070

Call Centre Numbers

Chargeable for customers

  • 022-67719100

  • 0091-22-67719100

Hotlisting

Contactable from Most Mobile and Landline Operators

  • 1800-22-6999

Debit Card Blocking through SMS

  • In case you remember your Card number
    SMS BLOCK to 5676777
    Eg: SMS BLOCK 12345678 4587771234567890 to 5676777
  • In case you do not remember your Card number
    SMS BLOCK to 5676777>
    Eg: SMS BLOCK 12345678 to 5676777

Credit Card Queries

Services We Offer

Through Phone Banking Agent

Benefits

Eligibility

  • All retail individual & Proprietorship Current account holders having a valid & active debit card & ATM PIN can use this service.
  • Individual account holders who are minors are presently not allowed to use phone banking.
  • Joint Account holders with no other primary account ” cannot avail of the service.
  • HUF / Club / Trust / Association accounts are also not eligible for phone banking.
  • Pvt Ltd, LLP or any other partnership accounts as well as corporate accounts are also not eligible for phone banking service.