Contact Us

Contact Us
Get In Touch

Call on our Phone Banking numbers Toll Free - 1800-209-4324 1800-22-1070 (24x7 service)

Registered Office:

IDBI Bank Ltd. IDBI Tower, WTC Complex, Cuffe Parade, Colaba, Mumbai 400005.

Our Non-Toll Free number

Non-Toll Free - +91-22-67719100 Outside India - +91-22-67719100 customers

Debit Card Blocking

In case you remember your Card number Debit Card blocking through SMS: - SMS BLOCK < Customer ID> < Card Num- ber> to 5676777


In case you dont remember your Card number Debit Card blocking through SMS: - SMS BLOCK < Customer ID> to 5676777

Credit Card Customer Care

For Hotlisting of Credit Cards /Queries / Complaints (24x7 service) - Non Toll Free – 022 4042 6013
Toll Free – 1800 425 7600
Email Id - idbicards@idbi.co.in

Credit Card Reward Points

For Credit Card Reward Points related queries/complaints
Call - 1800 208 1947
(Monday – Saturday 9 A.M to 6 P.M)
Email – membersupport@idbidelight.com

RTGS-NEFT Customer Care

For complaints/inquiry on RTGS & NEFT transactions
Nodal Officer: Smt. Soojata Baruua, AGM
Call - 022 66908401 / 022 66908532
Email – rtgsneftops@idbi.co.in / etpc@idbi.co.in