Pension Grievance Redressal

Overview

You can reach us for Central Civil, Defence and Railway pension-related grievances at the following Contact numbers or write to us at scss.pension@idbi.co.in. In case your grievance is not resolved satisfactorily within 8 working days of your registering the complaint, you may approach the appointed Zonal Pension Nodal Officers [PNOs] or officers at the Centralised Pension Processing Centre (CPPC), Belapur.

Contact Numbers :

022-6690-8489

022-6690-8534

Zonal Pension Nodal Officer List
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Officers at CPPC, Belapur
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Nomination Form A
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Video Life Certificate Facility FAQs
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Dearness Relief rate has been changed to 38% w.e.f. July 01 2022.

Please contact your branch for updation of same in Pensioner's Portion of PPO Book.