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Code of Bank's Commitment to Customers
Code of Bank's Commitment to Customers
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Code of Bank's Commitment to Micro and Small Enterprises [ MSE Code ]
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Policies and Codes
Customer Rights Policy
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Customer Care Policy
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Grievance Redressal Policy
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Door-Step Banking Policy for Senior Citizens and Differently-abled Persons
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Model Deposit Policy
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Cheque Collection Policy
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Customer Compensation Policy
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Collection of Dues and Security Repossession Policy
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Fair Practices Code for Lending
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Unauthorized Electronic Banking Transaction Policy
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Integrated Ombudsman Scheme (RB-IOS), 2021
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Citizen Charter
Citizen Charter - IDBI Bank Ltd.
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