Credit Card Grievance Redressal
You can register your grievance through our diverse channels viz. Phone Banking, Branch, Website, Emails and Letters.
Please make sure that you provide us with the following details while registering a grievance with us. It will enable us to address your concern(s) in a holistic and timely manner.
1. Your full name
2. Your masked Credit Card Number and Customer ID
3. Your contact details (address, telephone number and e-mail)
4. Reference number of Transaction/Complaint ID, depending on your purpose of contact