Toll Free Banking

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Toll Free Banking

TOLL FREE BANKING is a service offered by the bank to help you obtain your Account Balance or Mini Statement by simply giving a missed call to a toll-free number. This service is currently offered free of charge by the bank.


Following services are currently offered by giving a Missed Call from your registered mobile number, updated in Bank's record:

Lock/Unlock your Debit card


1. Balance Enquiry: 18008431122

You can get the last 'Available' balance of your account (by an SMS) by giving a Missed Call to 18008431122.


2. Mini Statement: 18008431133

You can get the Mini Statement (by an SMS) for last 5 transactions in your account by giving a Missed Call to 18008431133.


Features


1. Bank has pre-activated this facility for all account holders who maintain a single operative account.


2. If you have registered the same mobile number in multiple customer accounts, you need to follow a simple and instant registration process as detailed herein.


Send SMS as REG Account Number to 5676777 or 9820346920 / 9821043718 
*Eg. REG 103104xxx134378 to 5676777 or 9820346920 / 9821043718


confirmation SMS message will be sent indicating status of registration. If successful, you can immediately start using the service. If un-successful, check the SMS format and destination mobile number (it should be either 5676777 or 9820346920 / 9821043718). Kindly also ensure that your latest mobile number is updated in bank records.


3. If you wish to De-Register from the facility:


You can De-Register from the Toll Free Banking facility by sending SMS in following format  DELAccount Number to 5676777 or 9820346920 / 9821043718 Eg. DEL 103104xxx134378 to 5676777 or 9820346920 / 9821043718


You will receive a confirmation message indicating successful de-registration from the service. In order to avail the service again, please initiate a fresh registration.


4. If you want to change a Registered Account number for using this facility simply register the new account number for the Toll Free Banking facility by sending an SMS in following format


REGAccount Number to 5676777 or 9820346920 / 9821043718
*E.g. REG 1036511xxxxx815 to 5676777 or 9820346920 / 9821043718


5. You can avail this facility for a maximum of 4 times a day. The number of Missed Call limits is cumulatively calculated for both 18008431133 and 18008431122 together.


6. The Bank is currently providing this service free of cost. For registration / de-registration process your telecom service provider may levy charges as per your SMS billing plans.