Cash Card FAQ

Cash card queries - IDBI Bank Cash card FAQ's
  • Cash Card is a Rupee denominated, multi utility reloadable pre-paid Card.
  • Valid for a period of 3 years from the date of issuance (marked on the face of the card).
  • Cash Card can be used to make purchases at over 10 lakh establishments in India. It can also be used to withdraw cash at any ATMs (including IDBI Bank 3700 ATMs) in India.
  • Can be used more than once. The card can be used to make repeated purchases / withdrawals till the balance available on the card.
  • The maximum loading limit is Rs.2, 00,000/- provided balance should not exceed Rs.2, 00,000/- at any point of time.
  • No Account required. Need not be a customer of the bank
  • Can be used multiple times for cash withdrawals and purchase transactions
  • Reloadable as and when required with the maximum limit of Rs.2, 00,000/- provided balance should not exceed Rs.2, 00,000/- at any point of time.
  • Keeps a check on your spending.
  • Hassle free alternative for
    1. Reimbursements to employees
    2. Salary disbursements
    3. Incentive payment to employees / staff.
  • No Account Required. Need not be a customer of the bank. KYC norms needs to be fulfilled.
  • Convenient alternative to demand drafts, cheques or cash disbursements to employees/staff.
  • No reconciliation problems
  • Reloadable which means you can disburse more cash to the same employee/staff as and when required up to Rs. 2, 00,000/-, as per the requirement of the corporate.
  • Issuance fee = Rs.140 + GST
  • Reloading Fee = Rs.10+ GST per instance
  • Refund Fee = Rs.50 + GST
  • There is no charge for transactions at IDBI Bank ATMs but Rs.21/- + GST per transaction will be charged for all cash withdrawal transactions and Rs. 9/- + GST for all Balance Inquiry transactions on any other Bank ATMs in India.
  • There is no charge if the card is used at a Merchant Establishment for purchases. However, for use at Petrol Pumps and at Railways, a surcharge of 2.5% + GST Or Rs.11.80/- whichever is higher shall be applicable as per industry standards.

The Cash Card pack will contain the following:

  • Welcome letter along with Cash Card. Welcome letter has a Cash Card Reference Number and Customer ID (this number is to be quoted for claiming unutilized balances).
  • Terms & Conditions

Original Purchaser or the Recipient of the Cash Card may report a card as lost. All you need is to call the IDBI Bank's Phone Banking Centre 1800-22-6999 and quote the Cash card reference number mentioned on the card mailer. The card will be deactivated immediately to prevent misuse.

The original purchaser/ Cash card beneficiary can fill out a form asking for a refund of the unutilized amount on the card, post expiry of the card.

  • ATM withdrawal - Rs.50,000/-
  • POS – Rs.25,000/-
  • ECOM- Rs.25,000-/
  • Cash at POS – Rs.2,000/-
  • Daily Contact Less – Rs.10,000/-